Contact Us

Phone Numbers

Hearing Impaired: Dial 711

Emergency: 800.513.8898


Operations Center

60 Marsh Hill Road
Orange, CT 06477
Toll Free: 866.268.2887


Customer Care

Toll Free: 800.659.8299
Live Support Hours: Mon-Fri 7:30 a.m. - 6:30 p.m.
Self-Service Automated Phone Support 24x7
Fax: 203.795.7710


Mail a Payment

(Payments only)

Southern Connecticut Gas
P.O. Box 847819
Boston, MA 02284-7819


Property and Casualty Claim

Complete our online Property and Casualty Claim form


Demolition Request 

Please send your cut-off request to:
Include the below information and someone will contact you.

  1. Address of building(s) where demolition is taking place.
  2. Future intent of the parcel.
  3. Physical mailing address to be placed on clearance letter when process is complete.

Have a question?

Search for questions with the Answers on our FAQs page, or submit your own question using the email form. Emails will receive a response within three (3) business days from receipt of message.


  • Who do I contact if I need to dig on my property?  
  • What should I do if I suspect a gas leak?  
  • How do I start or stop gas service with SCG?  
  • I forgot my user id and/or password. How do I retrieve it?