Contact Us


Phone Numbers

Hearing Impaired: Dial 711

 Emergency: 800.513.8898


Operations Center

60 Marsh Hill Road
Orange, CT 06477
Toll Free: 866.268.2887


Customer Care

Toll Free: 800.659.8299
Live Support Hours: Mon-Fri 7:30 a.m. - 6:30 p.m.
Self-Service Automated Phone Support 24x7
Fax: 203.795.7710


Mail a Payment

(Payments only)

Southern Connecticut Gas
P.O. Box 847819
Boston, MA 02284-7819


Property and Casualty Claim

Complete our online Property and Casualty Claim form


Have a question?

Search for questions with the Answers on our FAQs page, or submit your own question using the email form. Emails will receive a response within three (3) business days from receipt of message.


  • Who do I contact if I need to dig on my property?  
  • What should I do if I suspect a gas leak?  
  • How do I start or stop gas service with SCG?  
  • I forgot my user id and/or password. How do I retrieve it?