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customer care

We like to keep our customers in the know. The inserts you receive with your monthly statement provide important information on various topics relating to natural gas. The Source newsletter and other bill inserts discuss areas of interest to SCG customers. Take a few moments to read this month's literature.


May 2017

The Source
  • Safety, Service & Reliability
  • My Account

May 2017

Spot the Scam
  • Learn What To Look For

April 2017

SCG Service Plans Brochure
  • Invest in peace of mind with an affordable 24-hour maintenance and repair plan.

April 2017

The Source
  • Call Before You Dig
  • Winter Protection Ends
  • Dog Safety

March 2017

The Source
  • What's Ours & What's Yours
  • My Account
  • Fire Safety

March 2017

Earth Day 2017
  • Celebrate Earth Day Saturday, April 29 at the Energize CT Center, 122 Universal Drive N., North Haven CT

February 2017

The Source
  • Good Neighbors
  • Winter Safety
  • We're Here for You

January 2017

Annual Report
  • 2016 Annual Report to Customers

December 2016

The Source
  • Donations Improving Communities and Nonprofit Organziations
  • Ribbon Cutting in Guilford
  • 2017 Holiday Schedule

November 2016

November Source
  • Energy Saving Suggestions
  • Natural Gas Safety: Recognize a Gas Leak
  • Winter Protection Reminder

October 2016

The Source
  • Energy Awareness
  • We're Part of the Community
  • Safety: Carbon Monoxide

September 2016

The Source
  • Budget Billing
  • Matching Payment Plan
  • Safety: Hot Water Tanks
  • Hang Up The Phone On Scams

August 2016

The Source
  • SCG customers have certain rights and responsibilities. This pamphlet explains how these apply to you.

July 2016

The Source
  • Grilling by the Numbers
  • SCG Logo Is Getting a Face Lift
  • By the Numbers

June 2016

The Source
  • Simplify. Save. Sign Up with My Account
  • National Safety Month: Respect the Zone

May 2016

The Source
  • Facts on gas system
  • Tools of the trade
  • Who let the dogs out?

April 2016

April Source
  • Keeping You Safe
  • Don't Dig into Trouble
  • Service Plans Are Available. Do you have one?

March 2016

March Source
  • What's Ours. What's Yours.
  • Did you notice the credit?

February 2016

The Source
  • Protect Your Family Against Carbon Monoxide Poisoning
  • Supporting Our Communities
  • We Are Now Part of AVANGRID

January 2016

Annual Report to Customers
  • Annual Report to Customers: Highlights from 2015

December 2015

The Source
  • Making a difference in the community
  • 2016 holiday closings

November 2015

The Source
  • Save money now
  • Budget billing

October 2015

The Source
  • Prepare for Heating Season
  • Budget Billing

Sept. 2015

The Source
  • Giving back to the community
  • Zero percent financing offer

August 2015

Customer Rights
  • Customer Rights

July 2015

The Source
  • Gas Grill Safety
  • Natural Gas Safety

June 2015

The Source
  • Online Billing
  • Natural Gas Safety
  • Be Careful with Canines

May 2015

Sweepstakes rules and regulations
  • Rules and regulations
  • How to enter

May 2015

The Source
  • Pipeline safety
  • Winter moratorium ends
  • Rate changes


April 2015

The Source
  • Call Before You Dig
  • Save Money Now
  • Customer Service


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